Cancellations, Refund Policies
Payment
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Corporate Training
After completion of the training, Kenhal shall send the invoice to the Corporate/Agent for the training commissioned.
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Payment by Corporates/Agents should be targeted to be completed within 30 days or earlier. We appreciate any payment cycle completing within 30 days so as to maintain regular payment schedule, since there is no statutory requirement for holding the payment beyond 30 days by Government of India.
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However, we request the Corporates/Agents engaged in Corporate trainings by us, to mention in written the payment cycle they would like to maintain. Only upon acceptance by Kenhal, any order will be executed.
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Personal Training
All individuals seeking personal trainings are required to make 100% advance payment. Discounts if any would be mentioned before the payment, and shall not be entertained after the payment is done.
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In case some fee is underpaid, or overpaid, since it is thru payment Gateway, then any such request for additional payment or refund shall be executed subsequently, and the individual seeking training will be expected to cooperate.
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Refund Policy
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Corporate Training
There is only one refund policy for any payment that has been paid in excess, or by mistake. In the case of normal trainings, after the training has been successfully completed and the payment has been made, no refund will be processed.
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In case of over payment, the refund will be requested to be covered/adjusted in the next training. However, if there is no other training scheduled, then any such extra payment will be refunded in 3-5 days.
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Personal Training
There is only one refund policy for the payment done.
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In case the individual does not like the training, then the individual can request for refund after one session, payable in 3-5 days. Incidentally only 75% of total amount will be refunded since one booking would be used by you. No questions will be asked, and the 75% refund of the payment made will be processed within 3-5 days.
